Feb 2021 – Present

LangSouls - Chief Operating Officer

-Build and oversee infrastructure for full LSP services
-Manage external vendors used in various projects
-Provide customers with point of contact and account management services in handling project expectations

-Lead everyday commercial operations of the business 

May 2019 – Oct 2020

Morningside – Client Solutions Manager

-Handle day to day interactions with clients
-Provide account managers and project managers with accurate scoping information per project
-Coordinate between Localization Engineering, DTP, Outsourced Professionals, Account Management, Platform Services and so on

-Proficient in memoQ, Passolo, Trados Studio, QTerm, Plunet, Translation Proxy, Website localization and development 

Oct 2009 – May 2019

Net-Translators – Localization Engineer and
DTP Specialist-Analyze and scope projects

-Assist pre-sales in managing client expectations
-Manage all aspects of localization engineering from project initiation (parsing files, preparing TMs and Terminology, gap analysis, QA scope, automated testing DTP scoping and so on).
-Recreation, editing, and layout of multilingual projects in multiple formats using: Adobe Creative Suite formats, MS Office formats, and FrameMaker