Glossary entry

English term or phrase:

ticket

Italian translation:

ticket

Added to glossary by Maria Elisa Manfrino
Aug 8, 2009 14:56
14 yrs ago
5 viewers *
English term

ticket

English to Italian Bus/Financial Finance (general)
outsourcing information technology support

aimed at reducing the overall cycle time of a ticket and improving the overall customer satisfaction levels.
... the measures needed to manage the incident (ticket) resoluting process.
with a focus on closing tickets more quickly
Proposed translations (Italian)
5 +2 ticket

Proposed translations

+2
1 hr
Selected

ticket

... in Informatica/customer service in Italiano si dice allo stesso modo.

Non va tradotto

Per ticket si intende l'apertura di un problema...
Il customer service or helpdesk .... per ogni problema
aprono un ticket (registrazione del problema) dando al cliente un numero di riferimento (ticket number).

Un volta risolto il problema il ticket viene chiuso.
Note from asker:
Grazie Elena
Peer comment(s):

agree mcristinag
22 hrs
agree Ambra Giuliani : Unfortunately, yes. There is Italian terminology that can be used (as Elena showed), but Italians seem to think that English is more appropriate. How sad.
1 day 4 hrs
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "Grazie mille"
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