Glossary entry

English term or phrase:

mystery shopping

Arabic translation:

التسوق المقنع

Added to glossary by zi_neb
Jun 2, 2008 11:29
16 yrs ago
19 viewers *
English term

mystery shopping

English to Arabic Marketing Marketing
Proposed translations (Arabic)
5 +2 التسوق المقنع
5 +6 تفتيش خفي
Change log

Jun 7, 2008 09:50: zi_neb Created KOG entry

Discussion

yelhajj Jun 2, 2008:
I agree with zi_neb, but I would've also added the definition of the term between brackets to make it clear for the reader.
Ghada Samir Jun 2, 2008:
Yes Zi_neb, I was just going to say so, your link is convincing, pls post your suggestion in a separate answer!
ahmadwadan.com (asker) Jun 2, 2008:
Thank you zi_neb, your input deserves a separate answer not just a note.
zi_neb Jun 2, 2008:
"نقول أيضاً: "التسوق المقنع
http://www.internationalservicecheck.com/arabic/become-servi...

Proposed translations

+2
19 hrs
Selected

التسوق المقنع

التسوق المقنع هو فن تقييم خدمات العملاء بصورة مقنعة وبحرفية، ومتى كان هناك احتكاك فيما بين العميل وطاقم المبيعات، هناك فرصة للتسوق المقنع. سبب تسمية هذا النوع من التسوق "التسوق المقنع" لأنه على الأفراد القائمين على مراجعة جودة الخدمة المقدمة بتنفيذ التقييمات بصورة موضوعية دون لفت النظر إليهم أو جعل ممثلي المبيعات أو موظفي البيع يعاملونهم بصورة مختلفة، أو متميزة بالمقارنة بالعملاء الآخرين.

Good luck,

And thanks all! :) :)


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Note added at 19 hrs (2008-06-03 07:18:37 GMT)
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http://www.internationalservicecheck.com/arabic/client-servi...
Peer comment(s):

agree Ghada Samir
43 mins
Many thanks ghada! :)
agree yelhajj
2 hrs
Thank you yelhajj! ;)
Something went wrong...
4 KudoZ points awarded for this answer. Comment: "شكرا لك ولكل من ساهم في الإجابة"
+6
7 mins

تفتيش خفي

see same link in Arabic.

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Note added at 2 hrs (2008-06-02 13:35:12 GMT)
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Dear Ahmad, I think that if there is a previous translation by reliable source we should stick to it, otherwise we are never going to have our own acknowledged terminology.
Note from asker:
شكرا جزيلا، وماذا عن رأيك الشخصي دون التأثر بهذا المرجع؟
شكرا لك ولكل من ساهم في الإجابة
Peer comment(s):

agree abdurrahman
8 mins
Thank you Abdurrahman :)
agree Nisreen Barakat
8 mins
Thank you Nisreen :)
neutral zkt : HEllo Nadia, I am not totally convinced by the term and Wikipedia is not at all a reliable source. :-)
3 hrs
agree zi_neb
3 hrs
Thank you Zineb :)
agree Akram Darwish : http://www.google.ae/search?hl=ar&q=mystery shopping خفي&met...
4 hrs
Thank you Akram, as helpful as ever :)
neutral Shabbir Limbada : I am not convinced either,zkt is right about wikipedia not being reliable.Plus llok at the words they could be confusing.
6 hrs
agree Mohsin Alabdali
1 day 20 hrs
Thank you Mohsin :)
agree Mahy
2 days 15 hrs
Thank you Mahy :)
Something went wrong...
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