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Need to unsubscribe from Trados maintenance emails
Thread poster: kd42
kd42
kd42
Estonia
Local time: 15:11
English to Russian
Sep 28, 2024

I keep receiving these, quite meaningless, emails:

++++++++++++++++++++++++++++++++
Trados Cloud Platform Maintenance
Dear Customer,
We are pleased to inform you that the scheduled maintenance for the Trados cloud platform has been successfully completed. Our systems are now fully operational, and you can resume your normal activities.
We thank you for your patience during this maintenance window and apologize for any inconvenience it may have caused.
K... See more
I keep receiving these, quite meaningless, emails:

++++++++++++++++++++++++++++++++
Trados Cloud Platform Maintenance
Dear Customer,
We are pleased to inform you that the scheduled maintenance for the Trados cloud platform has been successfully completed. Our systems are now fully operational, and you can resume your normal activities.
We thank you for your patience during this maintenance window and apologize for any inconvenience it may have caused.
Kind regards,
Trados support team
++++++++++++++++++++++++++++++++

There is no "unsubscribe" link in the email (which is against the law, I suspect), I followed the advice of Samuel Murray, went to the Trados support hub, logged in, got absolutely lost, achieved nothing.

Please kindly tell me how to unsubscribe from these emails.
Thank you. ▲ Collapse


Edwige Thomas
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 16:11
English to Russian
Links in little font at the end Sep 28, 2024

Actually there are Unsubscribe links in every RWS email. You can find them at the end of an email in a tiny font.

Also you may want to try this link to manage your subscriptions:... See more
Actually there are Unsubscribe links in every RWS email. You can find them at the end of an email in a tiny font.

Also you may want to try this link to manage your subscriptions: https://community.rws.com/user/settings ▲ Collapse
 
Lingua 5B
Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 14:11
Member (2009)
English to Croatian
+ ...
No, there is not Sep 28, 2024

In the very annoying RWS maintenance emails regularly sent to me, there is no an unsubscribe button or link. What you copied does not exist on my end.

This is all I got:

© 2024 RWS Holdings Plc. All rights reserved. The RWS name and logo, and RWS product and service names are trademarks of RWS Holdings Plc and/or its subsidiaries, some of which may be registered. Other company, product or service names are the property of their respective holders. This email was sent t... See more
In the very annoying RWS maintenance emails regularly sent to me, there is no an unsubscribe button or link. What you copied does not exist on my end.

This is all I got:

© 2024 RWS Holdings Plc. All rights reserved. The RWS name and logo, and RWS product and service names are trademarks of RWS Holdings Plc and/or its subsidiaries, some of which may be registered. Other company, product or service names are the property of their respective holders. This email was sent to X.
-

Is it even legal/legitimate to send unsolicited emails without an unsubscribe button/option? ▲ Collapse


kd42
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 16:11
English to Russian
Email address? Sep 28, 2024

Lingua 5B wrote:
In the very annoying RWS maintenance emails
What is their email address that they use for communications like this? If it is specific for such communications, you can create a rule to move all the messages from that address to your trash bin folder.

[Edited at 2024-09-28 18:10 GMT]

kd42
 
Lingua 5B
Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 14:11
Member (2009)
English to Croatian
+ ...
That doesn’t answer my question Sep 30, 2024

Stepan Konev wrote:

Lingua 5B wrote:
In the very annoying RWS maintenance emails
What is their email address that they use for communications like this? If it is specific for such communications, you can create a rule to move all the messages from that address to your trash bin folder.

[Edited at 2024-09-28 18:10 GMT]


Yes, I’m aware of this. But still - is it legitimate to send emails I never subscribed for, without an easy unsubscribe option?
 
Stepan Konev
Stepan Konev  Identity Verified
Russian Federation
Local time: 16:11
English to Russian
Misunderstanding Sep 30, 2024

Lingua 5B wrote:
That doesn’t answer my question
Oh, sorry. I thought you wanted to get rid of the annoying emails. Ok, then there is a better place to ask your question. RWS staff don't monitor this forum. Try RWS Community instead: https://community.rws.com/product-groups/trados-portfolio/f/1-general

Btw, I have an option in my mailbox, both gmail.com and mail.ru, to unsubscribe even if there is no unsubscribe option. It will appear when you hover over a message.
Gmail.com

Mail.ru



[Edited at 2024-09-30 16:46 GMT]

kd42
 
kd42
kd42
Estonia
Local time: 15:11
English to Russian
TOPIC STARTER
I created a filter Oct 1, 2024

Stepan Konev wrote:

Lingua 5B wrote:
In the very annoying RWS maintenance emails
What is their email address that they use for communications like this? If it is specific for such communications, you can create a rule to move all the messages from that address to your trash bin folder.

[Edited at 2024-09-28 18:10 GMT]


Thanks for the tip, Stepan, I forgot about this option. I chose the quickest solution. Don't have the time or intention to help them straighten their ways. Hopefully, some legal translator will get sick of this "non-unsubcribable" spam and will get them into some trouble.
 


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Need to unsubscribe from Trados maintenance emails







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