Dragon 15 no longer writing in segments after Windows update
Thread poster: Christopher Kennedy
Christopher Kennedy
Christopher Kennedy  Identity Verified
France
Local time: 05:03
Member (2007)
German to English
+ ...
Feb 21

This morning I ran the latest update sent by MS for Windows 11 (A long one, which took around 10-15 minutes).

After it completed, I could not longer use Dragon (Professional Individual version 15) to dictate directly into Trados (Studio 2022) segments. I can dictate into the Dragon dictation box and transfer this, but that is time consuming. Bizarrely perhaps, I can also still dictate directly into the boxes on the "find and replace" function.

At the same time, I lost t
... See more
This morning I ran the latest update sent by MS for Windows 11 (A long one, which took around 10-15 minutes).

After it completed, I could not longer use Dragon (Professional Individual version 15) to dictate directly into Trados (Studio 2022) segments. I can dictate into the Dragon dictation box and transfer this, but that is time consuming. Bizarrely perhaps, I can also still dictate directly into the boxes on the "find and replace" function.

At the same time, I lost the ability to dictate directly to Firefox and to Chrome.

I have uninstalled and reinstalled dragon. I have cleaned up my hard drive so I have over 30GB free. I have scoured the web for solutions but found no responses.

Any suggestions would be gratefully received.
Thanks
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Dan Lucas
Dan Lucas  Identity Verified
United Kingdom
Local time: 04:03
Member (2014)
Japanese to English
Windows 11, version 24H2, by any chance? Feb 21

Christopher, I am sorry to hear this, as I have been hit by similar problems in the past, although not in a way that would be relevant to your experience.

The Knowbrainer forum is usually the best source of information, but the problem is that the overlap between general-purpose Dragon users of the kind who hang out on Knowbrainer and translators seems t
... See more
Christopher, I am sorry to hear this, as I have been hit by similar problems in the past, although not in a way that would be relevant to your experience.

The Knowbrainer forum is usually the best source of information, but the problem is that the overlap between general-purpose Dragon users of the kind who hang out on Knowbrainer and translators seems to be fairly small - basically myself and Michael Beijer.

If you click on your Windows start key and then type "windows update" you should be able to click on the Windows Update Settings app, and that will show you what the most recent update was. It may well have been "Windows 11, version 24H2".

Note this post from December:
https://www.facebook.com/groups/dragonusers/posts/10161447219274716/

"Well I just updated to Windows 11, version 24H2. Dragon NaturallySpeaking professional version 15.6 no longer works in anything except for DragonPad. Used to work on my ancient Microsoft application and would work in Google environment such as Google sheets and Google documents. No other changes were made. Any suggestions on how to get it to work again?"

It was suggested that they uninstalled the update using the following procedure and that seems to have worked for them:

https://pureinfotech.com/uninstall-windows-11-24h2/#uninstall_windows11_24h2_settings

Some other relevant stuff here:
https://forums.knowbrainer.com/forum/dragon-speech-recognition/4004-end-of-dragon-15-and-windows-11-next-major-release-date

Good luck!

Regards,
Dan
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mike4565
mike4565
Local time: 05:03
English to German
Journal Playback Hooks Feb 23

Hi Christopher, MS deactivated the so-called Journal Playback Hooks in the last Win 11 update. DNS 15 needs them to function and to write text in non compatible applications. The only solution is to go back to the previous Win 11 version and deactivate that particular update so it will not be installed again. The only other solution is to upgrade to DNS 16. This version was built to function without the Journal Playback Hooks but does not bring any other improvements. It also adds a space whenev... See more
Hi Christopher, MS deactivated the so-called Journal Playback Hooks in the last Win 11 update. DNS 15 needs them to function and to write text in non compatible applications. The only solution is to go back to the previous Win 11 version and deactivate that particular update so it will not be installed again. The only other solution is to upgrade to DNS 16. This version was built to function without the Journal Playback Hooks but does not bring any other improvements. It also adds a space whenever you start a new sentence in Trados Studio, which can be corrected with a macro script though. Kind regards, Michael PS I have tested DNS 16, it works fine with all Win apps.Collapse


Dan Lucas
 
Dan Lucas
Dan Lucas  Identity Verified
United Kingdom
Local time: 04:03
Member (2014)
Japanese to English
Ah Feb 24

mike4565 wrote:
Hi Christopher, MS deactivated the so-called Journal Playback Hooks in the last Win 11 update.

So the much-feared day has come at last...

Dan


 
Christopher Kennedy
Christopher Kennedy  Identity Verified
France
Local time: 05:03
Member (2007)
German to English
+ ...
TOPIC STARTER
Thanks and Dragon RIP Feb 24

Hi Dan and Mike,
Many thanks for your replies which clarify what has occurred.

I note the Microsoft web page under the heading "Microsoft + Nuance: Better Together" which says :"Microsoft + Nuance join forces as one organization with a shared vision to help our customers solve their industries’ biggest challenges..."

So let us say I find it a little surprising that just 2 years after forking out 450 euros for version 15, I am now forced to pay double that to sta
... See more
Hi Dan and Mike,
Many thanks for your replies which clarify what has occurred.

I note the Microsoft web page under the heading "Microsoft + Nuance: Better Together" which says :"Microsoft + Nuance join forces as one organization with a shared vision to help our customers solve their industries’ biggest challenges..."

So let us say I find it a little surprising that just 2 years after forking out 450 euros for version 15, I am now forced to pay double that to stay up-to-date with both Windows and Dragon. Moreover this is with no guarantee, of course, that the same will not happen again next year or the year after.

So, I spent the weekend playing with alternatives and today I have had a successful day's work using LilySpeech. Not as sophisticated as Dragon, but absolutely fine for writing text into Trados Studio.

Moreover, the cost of 1 year's licence for LilySpeech is just under 3% of the cost of Dragon 16, so....

Bye bye Dragon, RIP!
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Chris Says Bye
Roy Chacón
 
Dan Lucas
Dan Lucas  Identity Verified
United Kingdom
Local time: 04:03
Member (2014)
Japanese to English
I know that feeling Feb 24

Christopher Kennedy wrote:
Moreover, the cost of 1 year's licence for LilySpeech is just under 3% of the cost of Dragon 16, so....
Bye bye Dragon, RIP!

Very glad that you have found a solution that works for you.

I had problems when I moved to Windows 11 that could not be easily resolved without making significant changes to my workflow. Up to that point I had subconsciously considered Dragon to be the safe and stable option, but that incident opened my eyes to the risks of relying on Nuance and Microsoft.

I reasoned that if disruption were unavoidable I might as well use the opportunity to try something new and potentially interesting. I shifted to Talon and it has opened up a whole world of new possibilities.

And as you say, at a fraction of the cost of Dragon.

Regards,
Dan


Chris Says Bye
 
Unbelievable really Feb 26

Just popped back to see if I was the only Dragon user who can't dictate into online translation software any more. Seems I'm not.

So annoying.

CBA to mess around with Windows, so I too will have a look at the opposition...


Dan Lucas
 


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Dragon 15 no longer writing in segments after Windows update






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