Getting Started as a Regular User

Guide for individual users (non-interpreter, non-organization)

10 min read
5 steps
1

Who Are Regular Users?

  • Individual users who need interpretation services
  • Not interpreters or organizations
  • May include healthcare providers, legal professionals, or individuals
  • Use the same registration page as interpreters at /register/interpreter

Screenshot explaining regular user account type

2

Registering as a Regular User

  • Go to /register/interpreter (same page used by interpreters)
  • Enter your email address (any email, ProZ email not required)
  • Create a password and verify your email
  • After verification, you can log in at /login/user

Screenshot of registration page at /register/interpreter

3

Logging In

  • Use /login/user for regular user login
  • Enter your email/username and password
  • After login, redirected to /user/dashboard
  • Same dashboard interface as interpreters and other individual accounts

Screenshot of regular user login page

4

Dashboard Overview

  • Access dashboard at /user/dashboard
  • On-Demand available for finding interpreters
  • Can make immediate calls or schedule calls
  • View call history and manage payment methods

Screenshot of regular user dashboard

5

Setting Up Payment

  • Go to Settings and add your payment method
  • Add credit card via Stripe integration
  • Payment method must be verified before making calls
  • Required for both immediate and scheduled calls
Setting Up Payment

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