Glossary entry

German term or phrase:

Zweitkontaktablehner

English translation:

follow-up refusal

Added to glossary by Paula Price
Sep 6, 2006 19:48
17 yrs ago
German term

Zweitkontaktablehner

German to English Bus/Financial Business/Commerce (general) Customer Service Centre
Preis je Kontakt
je Gespraech mit dem Entscheider und einem konkreten Ergebnis (Termin, Ablehner bzw. Bestellung, Zweitkontaktablehner) berechnet XXXX Euro 2,60

(Terms agreed between two companies regarding the telephone services/ call and order processing services one of the companies will provide to the other)
Proposed translations (English)
2 +3 follow-up refusal
3 second contact refused/unwanted
Change log

Sep 6, 2006 20:07: Johanna Timm, PhD changed "Term asked" from "Zweitkontaktablehner)" to "Zweitkontaktablehner"

Sep 7, 2006 08:24: Steffen Walter changed "Field" from "Other" to "Bus/Financial"

Proposed translations

+3
32 mins
Selected

follow-up refusal

Less sure about this one, as "Zweitkontakt" could be the second contact with the same person, or contact with a secondary or back-up person. I lean toward the former.
Peer comment(s):

agree Hildegard Klein-Bodenheimer (X) : sounds good, too. You type faster than I do!
4 mins
agree Ingeborg Gowans (X)
49 mins
agree DC Josephs : I think they mean people who refuse a follow-up call (based on my own experience on the receiving end of these annoyances)
12 hrs
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4 KudoZ points awarded for this answer. Comment: "Thanks a lot!"
35 mins

second contact refused/unwanted

look at my answer to your first question. If you agree with that *Zweitkontaktablehner* would then mean that the other party doesn`t want to be contacted again. You could say second contact refused or additional contact refused or second contact unwanted.
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