English to Russian Marketing Real Estate

Century 21 разработала систему награждения для своих специалистов по недвижимости.
В том числе:
...
National Awards
· Quality Service Award
In March 2001, the CENTURY 21 System launched an enhanced Quality Service Survey, giving you the option of offering surveys to your customers in three different ways. Features include easily accessible results for you, and
both English and Spanish language versions of the survey for your customers.
Awards:
Quality Service Team
Quality Service Producer
Quality Service Office
Quality Service Pinnacle Office
...

Что бы это могло быть?
Офисом по-русски называется отдельное юридическое лицо, входящее в систему риэлтеров Century 21.

Team - (по их определению получается команда, или бригада) What is a Team?
A team consists of anyone assisted by one or more people doing non-clerical real estate functions. Non-clerical work includes making cold calls, holding open houses, showing property to buyers, performing prospecting/marketing functions, or performing
any real estate sales function.
Team Examples
Two or more individuals licensed and working as sales people, who handle transactions together
A sales person and one or more assistants who make cold calls, hold open houses, show property to buyers, perform prospecting/marketing functions, or perform any real
estate sales function.

спасибо за возможные варианты!